Terms of service

Terms of Service

Last Updated: June 2026

1. Overview

Welcome to ReverbRide.

Throughout these Terms of Service, the terms "we", "us", "our" and "ReverbRide" refer to ReverbRide.

By accessing our website, browsing our products, placing an order, or using any services provided through our store, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Withdrawal, Returns & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or have the permission of a parent or legal guardian.
You have the legal capacity to enter into binding contracts.
All information you provide is accurate, complete, and up to date.

3. Products and Product Information

We make every effort to display our products as accurately as possible.

However:

Product colors may vary depending on your screen settings and device.
Product images are for illustrative purposes only.
Minor variations in design, packaging, or appearance may occur.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders and Contract Formation

By placing an order, you submit an offer to purchase products from ReverbRide.

A binding sales contract is only concluded when:

We accept your order; and
You receive an order confirmation email.

We reserve the right to refuse or cancel orders in cases including, but not limited to:

Pricing errors
Product availability issues
Suspected fraud
Violation of these Terms

If payment has already been made, any cancelled order will be refunded.

5. Prices and Payment

All prices displayed on our website are shown in the applicable currency.

Unless otherwise stated:

Prices include VAT where legally required.
Shipping costs are displayed separately during checkout.
Additional customs duties, import taxes, or local charges may apply depending on your country.

Accepted payment methods are displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Delays caused by customs authorities, logistics providers, force majeure events, or circumstances beyond our reasonable control do not constitute grounds for compensation.

Risk of loss or damage passes to the customer upon delivery of the goods.

7. Right of Withdrawal

Consumers located within the European Union may have a statutory right of withdrawal.

Details regarding withdrawal rights, returns, exchanges, and refunds are available in our Withdrawal, Returns & Refund Policy.

Nothing in these Terms limits any mandatory consumer rights granted under applicable law.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product descriptions
Images
Graphics
Videos
Text
Website design

is the property of ReverbRide or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without our prior written consent.

9. User Conduct

You agree not to:

Violate any applicable laws or regulations.
Interfere with the operation of the website.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Use the website for fraudulent or unlawful purposes.
Misrepresent your identity or provide false information.

We reserve the right to suspend or terminate access if these Terms are violated.

10. Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for:

The content of third-party websites.
Their privacy practices.
Their products or services.

Accessing third-party websites is done at your own risk.

11. Customer Reviews and Feedback

By submitting reviews, comments, suggestions, photographs, or other content to ReverbRide, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and publish such content for marketing, promotional, and operational purposes.

You confirm that:

The content is accurate.
You own the rights to the content.
The content does not infringe the rights of any third party.

We reserve the right to remove any content that is unlawful, misleading, offensive, or inappropriate.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law.

To the maximum extent permitted by law, ReverbRide shall not be liable for:

Indirect damages
Consequential damages
Loss of profits
Loss of revenue
Loss of data
Business interruption

arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

13. Warranty and Consumer Rights

Consumers are entitled to statutory warranty rights under applicable consumer protection laws.

These rights are not limited by these Terms.

Where applicable, additional commercial warranties may be provided and will be described separately.

14. Force Majeure

We shall not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including:

Natural disasters
War
Strikes
Government actions
Customs delays
Internet outages
Supply chain disruptions

15. Privacy

The collection and processing of personal data are governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

16. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes will become effective upon publication on this page unless otherwise required by applicable law.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable at the registered place of business of ReverbRide.

If you are a consumer residing within the European Union, you also benefit from any mandatory consumer protection provisions applicable in your country of residence.

Nothing in these Terms limits your statutory consumer rights.